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MCI, an Event Management Company, Builds Presence in North America

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October 4  |  meeting and event industry news  |   Andrew Maxwell

MCI opens two new offices, MCI Vancouver and MCI Toronto, signifying a strong permanent presence for MCI in Canada and the group’s first operational offices in North America.

MCI in Canada will provide congress management services, event and meeting planning and destination management services to both corporate and association clients under the leadership of Ann Corbitt, based in Toronto.

 

The move builds on the establishment of an affiliate office in Toronto in December 2010, now fully rebranded as MCI Toronto. MCI Vancouver brings together a leading congress management company: Advance Group with an event planning and destination management company: Destination Planners, members of the DMC Network. Destination management services will operate as Ovation Canada.

“We are very excited to bring together the foremost companies in the region, with excellent client relations and operational track records, to help us deliver the unique MCI value proposition to clients in Canada.” says Robin Lokerman, CEO Institutional Division, MCI, “This is our first step into North America, making us a truly global company. We look forward to continued expansion here.” With the establishment of these two offices, MCI now has 47 offices in 23 countries globally.

 

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AWARD-WINNING YEAR FOR THE VANCOUVER CONVENTION CENTRE

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September 30  |  green meetings, meeting and event industry news  |   Andrew Maxwell

The Vancouver Convention Centre’s leadership in environmental sustainability, venue management and innovative programs is in the spotlight. These efforts have earned the Centre many prestigious awards over the past year, including the International Association of Venue Managers (IAVM)’s 2011 Venue Excellence Award, presented last week in Phoenix, Arizona during its Annual Convention and Trade Show.

“We’re extremely honoured to be recognized with the IAVM Venue Excellence Award in the Convention Centre category,” says Ken Cretney, General Manager, Vancouver Convention Centre. “This award speaks to our team’s commitment to operational excellence while continuing to deliver exceptional service to our guests, community and other stakeholders.”

The IAVM Venue Excellence Awards recognizes venues that demonstrate excellence in the management and operation of public assembly venues, which were assessed on four criteria: service to the community, team building/professional development, safety and security, and operational excellence.

“These awards were created to recognize outstanding venues. The venues that have been chosen this year have demonstrated exceptional leadership, innovation, and unsurpassed commitment of the highest standards within our industry. They are most deserving of this recognition,” says IAVM Chairman of the Board, John Siehl.

The Vancouver Convention Centre also won the International Association of Congress Centres’ (AIPC) 2011 Innovation Award as the Overall Winner in late June, an award that recognizes initiatives that represent “innovation”– the development of a new, more creative or more effective approach to any aspect of convention centre management, operations or marketing.


The award recognizes the Centre’s Service Excellence Program, a program launched to coincide with the opening of its West building expansion in 2009. The program is multifaceted, including daily service line-up meetings, guest service training, a Guest Ambassador Team and innovative delegate resources to ensure that every guest experiences unparalleled service at every touch point.

“We’re very proud of the impact of our Service Excellence Program and to be recognized by AIPC for this team effort,” adds Cretney. “We want to ensure that our guests are not only inspired by the glass, wood and spectacular views of our effective approach to any aspect of convention centre management, operations or marketing.

The award recognizes the Centre’s Service Excellence Program, a program launched to coincide with the opening of its West building expansion in 2009. The program is multifaceted, including daily service line-up meetings, guest service training, a Guest Ambassador Team and innovative delegate resources to ensure that every guest experiences unparalleled service at every touch point.

“We’re very proud of the impact of our Service Excellence Program and to be recognized by AIPC for this team effort,” adds Cretney. “We want to ensure that our guests are not only inspired by the glass, wood and spectacular views of our stunning West building, but also by our incredible service. The program is a success because it has truly been embraced by every employee along with all of our official suppliers.”

From all of us here at WTTC.com, congratulations Vancouver Convention Center on a job well done.

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Events: Giggle Dam Theatre

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April 3  |  connect in the city  |   Andrew Maxwell

giggle-dam-dinner-theatre

Connect in the City visits the Giggle Dam Dinner Theatre, Port Coquitlam, on Friday, April 8, 2011 for a performance of the musical comedy show, “The British are Coming… An Invasion of Royal Proportions”, and a chance to meet the owners and members of the cast.

Event takes place from 6 – 11 PM. Price is $28 and includes a glass of red or white house wine and food from the Giggle Dam Menu.

A perfect opportunity to get an interesting first-hand account of what the place is about and how planners can use the venue and talent for future events.

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WTTC Vendor Spotlight: AVW-TELAV

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November 17  |  wttc vendor spotlight  |   Andrew Maxwell

AVW-TELAV Imaginaction | WTTC

Scenario #1: Imagine that you could take your audience anywhere in the world… or beyond.

Scenario #2: Imagine your message and branding appearing on wide, multi-screen displays, encompassing your audience’s peripheral vision and immersing them in your presentation.

Scenario #3: Now, imagine the possibility (and the visual impact) of the first two scenarios happening simultaneously.

AVW-TELAV makes your conference dreams a reality with ImaginAction™, a new presentation solution that combines multiple projectors and other display devices with computer and network technology. It’s a big, bold way to get your audience to sit up, take notice and walk away “wowed”.

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